Terms and Conditions

 

 

1. Overview

These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from TCS Products. By accessing our website or placing an order, you agree to be bound by these Terms.

TCS Products is a Canada-based manufacturer and supplier of performance transmission and related automotive components serving customers in Canada, the United States, and internationally.


2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • You have the legal authority to enter into binding agreements
  • You are using the site for business or personal lawful purposes

3. Products and Descriptions

We strive to ensure all product descriptions, specifications, and pricing are accurate. However:

  • We do not guarantee that all product information is error-free
  • Specifications may change without notice
  • We reserve the right to discontinue or modify products at any time

4. Orders and Acceptance

All orders placed through our website are subject to acceptance by TCS Products.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities
  • Reject orders suspected of fraud or unauthorized activity

If an order is cancelled after payment, a refund will be issued for the unused portion.


5. Pricing and Payment

  • All prices are listed in CAD or USD unless otherwise stated
  • Prices do not include applicable taxes, duties, or shipping fees unless specified
  • Payment must be completed in full before shipment unless otherwise agreed in writing

We reserve the right to correct pricing errors at any time.


6. Shipping and Delivery

We ship to Canada, the United States, and select international locations.

  • Delivery times are estimates only and not guaranteed
  • Risk of loss transfers to the buyer once goods are handed to the carrier
  • Customs duties, import taxes, and brokerage fees are the responsibility of the customer

Delays caused by carriers, customs, or external events are not our responsibility.


7. Returns and Refunds

Returns may be accepted under the following conditions:

  • Items must be unused, uninstalled, and in original packaging
  • Return requests must be made within [X] days of delivery
  • Custom or special-order parts may not be returnable

Refunds (if approved) will be processed once items are inspected. Shipping costs are non-refundable unless the return is due to our error.


8. Warranty

Some products may carry a manufacturer’s warranty. Unless otherwise stated:

  • Warranty coverage applies only to defects in materials or workmanship
  • Warranty does not cover improper installation, misuse, or racing/competition abuse unless explicitly stated
  • Warranty claims require proof of purchase

9. Limitation of Liability

To the maximum extent permitted by law:

  • TCS Products is not liable for indirect, incidental, or consequential damages
  • We are not responsible for vehicle damage, labor costs, or downtime
  • Our total liability shall not exceed the purchase price of the product in question

10. Installation and Use Disclaimer

Our products are intended for use by qualified professionals.

Improper installation or use may result in:

  • Product failure
  • Vehicle damage
  • Personal injury

TCS Products assumes no responsibility for damages resulting from improper installation or misuse.


11. Intellectual Property

All content on this website, including text, images, logos, product designs, and graphics, is the property of TCS Products or its licensors.

You may not:

  • Copy, reproduce, or distribute content without permission
  • Use our branding or materials for commercial purposes without authorization

12. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.


13. Third-Party Services

We may use third-party providers for:

  • Payment processing
  • Shipping and logistics
  • Website analytics

We are not responsible for the actions or policies of third-party services.


14. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict of law principles.

For customers in the United States or other countries, local consumer protection laws may also apply.

15. Changes to Terms

We may update these Terms at any time without prior notice. The updated version will be posted on this page with a revised “Effective Date.”

Continued use of the website after changes constitutes acceptance of the revised Terms.